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Modern Pest Services' Privacy Policy

Introduction

Modern Pest Services respects each individual's right to personal privacy. To better protect your privacy, we provide this notice explaining our online information practices. We will collect and use information through our web site only in the ways disclosed in this statement. This statement applies solely to information collected at the Modern Pest Services web site.

Information Collection and Usage

Modern Pest Services collects personal information through our web site for online job applications, service scheduling, correspondences, and to help customers set up online accounts, including name, service address, email address, and phone numbers. We also collect credit card information through our secure Automatic Payment site from customers who want to pay their bills online. The credit card information that we collect is not saved or stored by Modern Pest Services. Credit card information is encrypted, securely transferred and stored at the credit card processor according to standards set forth and monitored by Visa, MasterCard, and American Express

We do not now, nor will we ever, provide any information to third-party vendors. Data collected is for the sole use of Modern Pest Services to better facilitate the delivery of service to you. The server that hosts our website automatically gathers and logs the following general data, which is not personally identifiable information, such as the IP address of the site that may have referred you, your IP address, the web page that you may have linked to us from, browser and platform information, and search terms that are passed from a search engine.

We may occasionally use this generic information to identify areas for improvement in our web site, and to learn how to accommodate more types of users.

We may use cookies for the areas of our site that require users to log in. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable the user to log in to their accounts without having to re-enter their username and password.

Access to Information

While it is not possible to guarantee the absolute security of information we collect, any personal information you provide is handled with the utmost integrity and security. Data is stored in a secure location, is accessible only by designated staff, and will only be used by us as set forth in this policy.

Occasionally we offer links to other web sites. Please note: When you click on links to other web sites, we encourage you to read their privacy policies. Their standards may differ from ours. We disclaim any responsibility or liability for information collection practices or privacy policies of these other web sites.

Issue Resolution: If problems arise, users may contact Modern Pest Services by telephone, email, or mail as follows:

Telephone: 1-800-323-7378
Email: info@modernpest.com
Mail: Modern Pest Services. 100 Pleasant Street. Brunswick. ME 04011

100% Satisfaction Guaranteed or Your Money Back!

We guarantee your satisfaction with our service and people. As a Modern client, if you are not satisfied with your HomeCare Service, we will return to your home and diligently work to solve the problem. If the pest problem is not solved to your satisfaction, we will keep working until you are completely satisfied, or we will refund your last two EasyPay installments. You have our promise!

Scott Stevenson, Richard Stevenson Jr., and Douglas Stevenson signatures

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"We would like to thank Modern Pest Services for the excellent care they have provided for us with their HomeCare program. A special thank you to Jason Mosely, their service professional, who has helped us a great deal with our HomeCare. He's the best!"
- Peter & Elaine Ciruso, Andover, MA

"I work for the Knowles Company. We are the property manager for several homes in the Bar Harbor area. We have used Modern's HomeCare program for these properties for many years. They are always prompt and efficient."
- Ericka Wibby, Bar Harbor, ME

"I am very impressed with the courteousness and helpfulness of your service professional. Your trucks were impeccable which left a lasting impression with me."
- Jayne Stoy, Nashua, NH

"Both Modern and Jason Mosely have been very professional and very responsive to my needs. Modern is always accommodating with service dates and times. I have used other pest control companies in the past but because of how well I have been treated, I would never consider using anyone but Modern.
- Christine Dyer, Medford, MA

"Talk about responsive - they came right over! The service pro was really friendly and showed me what he was doing every step of the way. He was a real expert and he seemed to really care about protecting my house. My home pest problems are solved, thanks to Modern. Their HomeCare program is great. The best part is, they stand by their 100% satisfaction guarantee."
- Carol Sutherland, Lyman, ME

"I am very pleased with the thoroughness and patience of your service professionals. I would recommend your company to anyone."
- Debbie Lemieux, Lyndeborough, NH

"Modern is very professional, very accommodating and quick to respond. I am very happy with Modern's HomeCare services."
- Cheryl Delaney, North Reading, MA

"I feel the value received for my money is second to none. Your service professional was very detailed and happily answered all my questions."
- Patricia Solano, Milton Mills, NH

"Thank you very much for your prompt service. It's great to do business with a company that means what it says. You are the greatest!"
- Dick Stosez, Reading, MA

"I would like to congratulate you on the professionalism of two of your team members, Ture Nordstrom and Todd Bleeker. I am very pleased with the quality of the service received and the high degree of professionalism. They did a superb job and you should be proud to have these individuals working for you."
- Col. Gil Green, Meredith, NHTed Wiederhorn

"I own a real estate company and use Modern at my home. I am very happy with their HomeCare service and have referred other customers to them. I appreciate their fast response to my needs."
- Ted Wiederhorn, The Wiederhorn Group, Hallowell, ME

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