On March 19, 2020, the U.S. Department of Homeland Security declared the pest control industry as essential because it provides services that are necessary to maintaining the safety, sanitation, and essential operation of residences and businesses.
At Modern Pest, we agree that pest control is an essential service. A world without pest control would have more disease, more food shortages and hunger, and uncontrollable living conditions. We are taking our role as an essential service as seriously as we are taking COVID-19 (coronavirus). The health and well-being of our clients and employees is always our priority, and this is no exception.
Disinfection and Sanitizing Services
Modern Pest has always provided disinfection and sanitizing services for clients as an accessory to pest control. We are now proud to offer this stand-alone service to help combat COVID-19 (coronavirus) for our commercial clients throughout Maine, New Hampshire, Massachusetts, and Connecticut.
For our Disinfection and Sanitizing Services, we use a broad spectrum, non-selective disinfectant with superior virucidal components for fast sanitization and cleaning of work surfaces and environments inside businesses.
Our disinfectant is approved by government agencies across the globe as the #1 choice for emergency disease prevention and control. Routine treatments should become a component of your COVID-19 (coronavirus) action plan. Click here to learn more.
Call Modern today at 1-800-323-7378 to get a customized quote or schedule Disinfection and Sanitizing Service today
How does the coronavirus pandemic affect Modern’s existing services?
Modern will continue to be vigilant about how the virus is impacting the communities we serve, and we will respond accordingly. This is a constantly changing situation, and we are keeping track of CDC guidelines when making key operational decisions. Going forward, the well-being of our clients and employees will remain at the center of our planning and decision making.
- It is the time of year when many of our residential services will focus on the exterior of the home, which will greatly reduce person-to-person contact.
- If you would like to request an interior residential service, you may still do so. Service request will be addressed on a case-by-case basis.
- We will attempt to proceed with interior-only services as circumstances allow.
- We are inquiring about new restrictions on our commercial accounts due to the virus.
Modern is Here for You
We understand that this is a stressful time for everyone. If you have any questions regarding Modern’s services or pest control in general, please don’t hesitate to call us at 1-800-323-7378.
Our main concern is to limit the spread COVID-19 to those who might not be equipped to battle it.
- We are staying up to date on CDC guidelines and individual state mandates.
- We have made personal protective equipment (PPE) available to all Modern employees, including hand sanitizer and nitrile gloves.
- We are encouraging our employees to wash their hands or use sanitizer frequently.
- Our employees will continue to wear nitrile gloves during all services, and change gloves between appointments.
- We are asking that employees and clients refrain from shaking hands and perhaps wave as a greeting.
- To limit contact exposure, we will not require you to sign anything on the handheld device at the time of service.
- We have asked all our employees to stay home and self-quarantine if they or household members are feeling sick. Employees with a fever of 99.9+ degrees are asked to remain home and call their healthcare provider.
Modern Pest wants to thank you for your support and understanding during this difficult time.
Sincerely,
The Modern Team
Questions or concerns? Call 1-800-323-7378 to speak with a Modern Pest Client Care Professional today
Frequently Asked Questions
I’m concerned about anyone entering my home right now. Does your Service Professional have to come inside?
Absolutely not, and we completely understand. We can and will continue to provide our exterior treatment services to maintain the protective barrier that keeps pests from entering your home. Spring weather brings an increase in pest activity, so if you feel you need an interior service, let us know. We will proceed as circumstances allow and return at no additional cost due to our 100% service satisfaction guarantee.
I may have to close my business. Will you still be able to provide service?
Yes, and we can make this process simple for you:
- If you need interior treatment, please contact us to arrange a window of time for you to meet us at your place of business.
- Contact us if you want us to provide exterior perimeter treatment, which does not require you to be there.
- To limit contact exposure, we will not require you to sign anything on the handheld device at the time of service.
Are you planning any changes to my regular residential pest control services?
We do not anticipate any changes in the application of our treatments, but in order to protect your safety and ours, we will not require you to sign anything on the handheld device at the time of service.
I’m a new customer. Will you still be able to do my first interior service appointment?
Thank you for trusting Modern with your pest control needs! We will gladly provide our interior treatment if your pest issues cannot be resolved from the outside of your home or business. Please note: If anyone inside your household or commercial property is ill or believed to have encounter someone with the coronavirus, we reserve the right to reschedule interior service for a later date.
Will you notify me if anyone from Modern Pest Services who has been to my home or business tests positive for coronavirus?
We understand and share your concern for safety, and it is our top priority. Every Modern employee is strictly following all the CDC’s latest recommendations and minimizing contact with even small groups of people. Please note, however, that by law, we must adhere to the requirements set forth by the Health Insurance Portability & Accountability Act (HIPAA), which include the protection and confidential handling of protected health information.