Modern Pest Services Privacy Statement

Last Updated: July 28, 2026

At Modern Pest Services, we respect your privacy and are committed to protecting it. This Privacy Statement explains how we collect and use your information when you visit modernpest.com (including our staging environments), as well as your rights regarding this information.

1. Information We Collect

We collect information to better serve our customers across New England and to improve our service offerings.

• Voluntary Information: When you contact us via our website or forms, we collect your name, phone number, email address, and location to determine service availability and fulfill service requests.
• User Submissions: If you upload photos for pest identification or quote requests, we collect those images and any associated metadata.
• Automated Data: We use cookies and tracking pixels (such as Google/Meta pixels) to collect data for advertising analytics and remarketing. This may include your IP address, browser type, and site usage patterns.

2. How We Use Your Information

Any information you provide is used to:

• Respond to your inquiries, schedule appointments, send billing notifications, and deliver pest control services.
• Execute internal marketing and remarketing campaigns to show you relevant offers.
• Training & Quality: User-submitted photos may be used for internal technician training, pest database improvements, or marketing materials.

3. What We Don’t Do & Mobile Privacy

We do not sell, rent, or lease your personal information to third parties. Your data is used exclusively for the business purposes of Modern Pest Services.

Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Third-Party Portals & Links

For your security, all account management and financial transactions are handled via our secure partner portal at modernpest.pestconnect.com/login/. Please note that this privacy policy applies only to modernpest.com; the customer portal is subject to its own privacy and security protocols.

5. SMS & Mobile Messaging Terms

If you opt-in to receive SMS/MMS messages from Modern Pest Services, you agree to receive communications regarding customer service inquiries, appointment notifications, and billing updates.

• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message received.
• Help: For assistance with text messaging, reply HELP or contact us directly at info@modernpest.com.
• Rates & Frequency: Message and data rates may apply. Message frequency may vary depending on your service requests and schedule.

6. Your Rights & Control

• Cookies: You can manage your preferences at any time through the Cookie Yes widget available on our homepage.
• Opt-Out: If you receive marketing emails, you can unsubscribe using the link provided in the footer or by contacting us at info@modernpest.com.

For any questions or concerns regarding your privacy, feel free to reach out to us at info@modernpest.com.