Pest & Bug Identification
Not sure what you’ve found? Send us a photo and tell us where you spotted it. Our team will review the details and help narrow down what may be causing the problem.
Some pests and signs of activity can’t be identified from photos alone. An on-site inspection may be needed.
How Pest Detective Works
Send us a clear photo of the insect, pest, droppings, nest, damage, tracks, or other evidence you’ve found.
For the best results:
- Use good lighting and keep the pest or evidence in focus.
- Take more than one angle when possible.
- Include an object such as a coin for scale when it is safe to do so.
- Photograph the surrounding area if it helps show where you found it.
- Keep a safe distance from any animal or insect you can’t identify.
Don’t have a picture of the actual pest? That’s okay. Photos of droppings, nests, damage, tracks, shed skins, or other evidence may still give us useful clues.
Where you found the pest can be an important clue. Let us know if it was in the kitchen, basement, attic, bathroom, bedroom, garage, yard, or another area.
Include anything that might help with identification, such as:
- Approximate size, color, and shape
- Wings, antennae, or visible legs
- Droppings, chewing, or other damage
- Scratching or other sounds
- Nests or webs
- Where and when you’re seeing activity
Send us your photos and observations using the form above. Our team will review the information you provide and help you better understand what may be causing the problem.
If the photos don’t provide enough information, an on-site inspection may be needed.
Help Identifying Common New England Pests
Not sure which category fits what you’ve found? Review the clues below, then send us your photos and observations.
Pest Identification FAQs
Can you identify a pest from a picture?
A clear photo can provide useful information for pest identification. Include the pest in focus, its approximate size, where you found it, and anything else you’ve noticed. Some pests and signs of activity can’t be identified from photos alone, so an on-site inspection may be needed.
What if I can’t photograph the pest?
You can still send photos of what you’ve found. Droppings, nests, tracks, shed skins, and property damage may provide useful clues. Tell us where you found the evidence and when you first noticed it.
Why does the location matter?
Where you found a pest provides context that a close-up photo may not show. Tell us whether it was in a kitchen, bathroom, basement, attic, bedroom, garage, yard, or another area. A wider photo of the surrounding area can also help.
Can you identify droppings?
Photos of droppings, along with their approximate size and location, may help narrow down the pest responsible. A photo alone may not be enough to confirm the source. Avoid directly handling unknown animal droppings.
What makes a useful photo?
Use good lighting and keep the image in focus. Take more than one angle if possible, and include a common object such as a coin for scale when it is safe to do so. A close-up and a wider photo of the surrounding area can both be helpful. Don’t approach an unknown animal or insect just to get a better picture.
What if I only hear noises?
Tell us where you’re hearing the noise, what it sounds like, and when it usually happens. Include photos of any other evidence you can safely see, such as damaged materials, tracks, or droppings. Sounds alone may not be enough to identify the cause, and an inspection may be needed.
What if the pest could be dangerous?
Don’t handle or disturb an insect, animal, or nest you can’t identify. Take a photo only if you can do so from a safe distance. If getting a photo would put you at risk, describe what you’ve seen instead.
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